Frequently Asked Questions

Q: What is ePaper?

It is an exact digital copy of your printed Gleaner, available for access on-line, every day of the week. It contains all the news, opinions and advertisements from your familiar printed product.

Q: Is it free?

No, it is subscription based service. However, a free 7-day trial is offered.

There are benefits available to print subscribers. (See below)

 

Q: Are there any benefits for Paper/Print Subscribers

All FULL-WEEK (Monday to Sunday) print subscribers will get the ePaper FREE OF CHARGE along with their printed copy.

All other print subscribers have the option of upgrading their subscription package in order to access the ePaper free of cost. Should you elect to include the ePaper access with your full week print subscription, or wish to upgrade your subscription package - please call the Subscription Department at 922-3400 ext. 6189/6049 or e-mail us at subscriptions@gleanerjm.com.

 

Q: How do I subscribe?

Go to http://epaper.jamaica-gleaner.com

Q: Is there a demo?

Yes, both a demo and a free 7-day trial is available. No Credit Card required in order to try the service. Sign Up today.

Q: Will this work on my mobile phone?

Yes. However for better user experience please use a tablet, laptop or PC

Q: What is the cost?

The standard rates are shown below

Publication and Period	Cost (US $)
Gleaner ePaper published daily (includes Sunday)
Daily	$0.99
Weekly	$2.99
Monthly	$9.99
Quarterly	$27.99
Half Yearly	$54.99
Yearly	$99.99
Sunday Gleaner Only
Monthly	$4.29
Gleaner NA published weekly
Monthly	$1.99
Quarterly	$5.49
Half Yearly	$9.49
Yearly	$17.49
Gleaner UK published weekly
Monthly	$1.99
Quarterly	$5.49
Half Yearly	$9.49
Yearly	$17.49
Track and Pools
Monthly	$19.99
Children's Own
Monthly	$1.29
Quarterly	$2.99
Youthlink
Monthly	$1.29
Quarterly	$2.99

Q: How do I pay for a subscription?

You can use your Visa or MasterCard credit card via Paypal at http://epaper.jamaica-gleaner.com. You can pay the Jamaican dollar equivalent offline using direct deposit, cash or cheque.

Q: Will I be able to see older issues?

The last 9 issues will be available for viewing

Q: Will my Internet service provider charge extra for this service?

It is possible if your internet data plan is not unlimited

Q: How do I get further information?

Call 1-876-932-6262/6174/6073. In the USA and Canada only call toll-free at 1-800-233-9540 ext 6262/6294/6174.

Q: What is your Cancellation and Refunds Policy?

Purchases cannot be refunded. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Q: Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.